Cabinet repair
For physical cabinet damage at home or in a work environment, describe the condition and whether an insurance quotation is required.
Repair & refurbishment
Arcade machine repair.
If an arcade machine has stopped working or is showing a fault, tell us what is happening. Arcade Direct can assess repairs and refurbishment requirements, then provide a quote based on the machine and the issue.
A considered assessment
Start with the fault, then the right route forward.
The original service covers arcade cabinets from classic games and pinball through to grabber and boxer machines. Explain the machine, the fault and any reference information in the service request so the team can understand the repair requirement.
Arcade Direct can assess gaming machines, but does not cover gambling or fruit machines.
Repair areas
The parts of the machine that need attention.
Controls and coin systems
Joysticks, buttons and other controls can be assessed where the wider system is otherwise operational.
Monitor and video faults
Lines on screen, a weak image or no video can help identify where a repair assessment is needed.
Boards and older hardware
Older components and batteries can fail or leak, so include any board or power symptoms in your request.
Commonly reported faults
Help us understand what is happening.
A useful service request starts with the symptom. These are examples from the existing repair page, not a guarantee of repair for every machine.
- No sound or no video
- Lights have gone off
- The machine has stopped accepting coins
- A joystick works in one direction or buttons are not working
- A suspected motherboard fault
Refurbish or rethink
A repair can lead to a new look.
If the machine is ready for a wider visual refresh, explore the existing Custom Arcade Machines route for bespoke artwork and cabinet direction.
Explore custom arcade machinesTell us about the machine
Submit a service request.
Use the existing form below to provide the fault name or reference and a full description.