Arcade Game Repair & Service

If your machine has stopped working or is suffering from a glitch then you will need a repair service.
At Arcade Direct we offer arcade machine servicing and refurbishment on a huge range of cabinets. Our skilled engineers will diagnose your issues and provide a quote based on your requirements. We can fix all kinds of games, from a late 90’s Sega Rally 1, collectable Star Wars Pinball, to a grabber or boxer machine.
Our team of trained technicians can make your old machines look and operate like new. We service all parts of the UK and can collect your machine from anywhere location using our dedicated arcade machine removals service. We will then and service, repair or recondition your machine at our extensive warehouse facilities in the Northwest

We can service all types of gaming machines, however gambling machines such as fruit machines are not covered.

Machine Refurbishment

Bring our old machine back to life!

Fancy some customisation?

At Arcade Direct we offer a full cabinet customisation design service so you can give it the wow factor! Choose a bespoke design, but your own images on or company branding.

Boxing Machines
Dance Machines
Grabber Cranes
Retro Machine Wrapping

Custom Machines

Cabinet Repair

If your arcade machine has been damaged in the home or work environment we can assist. Whether it’s accidental damage or damage due to a fire, flood or theft, customers will often want to claim on their insurance.

Insurance Quotations

We are able to provide your insurance company with a full quotation including images and a video. Our service team can advise on the cost to fix the cabinet (should this be possible) or a price to supply a new
like-for-like cabinet should it be beyond economical repair.

Within 24-hours of your claim being accepted by the insurance company, we can arrange to have your cabinet collected by our dedicated courier service. The repairs will then be carried out in our warehouse, ensuring a swift and hassle-free solution.

Controller Damage

If the systems are in working order but some of the elements have broken we can provide a competitive quote. Joysticks, buttons and other controls can be repairs or replaced so that your machine is as good as new.

Monitor Repair

It’s important those graphics remain quality, so if you notice lines appear or the images aren’t as sharp you may want to get it repaired.

Motherboard Maintenance

After a while like any computer, retro hardware can tire and don’t last forever. The batteries can sometimes leak and the delicate boards can fail.

Common problems that need repair

You name the issue, we have seen it. Arcade games are intricately engineers masterpieces, so a lot can go wrong. below are a few of the common problems we face:

  • No Sound
  • No Video
  • Lights have gone off
  • The machine has stopped accepting coins
  • The joystick is broken or working in one direction
  • Buttons not working
  • Failed Motherboard

Submit a Service Request

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Nell JonesNell Jones
12:22 29 Jun 22
We used Arcade Direct for a Boxing machine at the NEC. We chose them party due to the competitive price but also for the quick quote and helpful, clear communication. The machine was fully branded and looked fantastic. It was an absolute draw at the show and remarked on by many as the best entertainment there, bringing a lot of attention to our stand. During the show there was a part broken (no-ones fault) and Mark's support was brilliant with a courier sent immediately with a replacement to our Air bnb during the evening in time for the show opening the next day. We will definitely work with them on any future shows.
Alice ChambersAlice Chambers
17:08 18 Aug 20
Highly recommend Arcade Direct. Mark was so helpful when i queried the status of an order of a Gaming Chair. As the delivery date was longer than expected i had to cancel however the customer service i received was fantastic.
Kat SmithKat Smith
08:48 17 May 20
I recently ordered a gaming chair & was really happy with the service. Mark was really helpful & the delivery was much quicker than expected!
Lee GiacopazziLee Giacopazzi
09:58 31 Oct 19
I have had the pleasure of working with Arcade Direct several times. I can personally attest to their customer service and I have seen first-hand how their arcade machines transform events and venue spaces. I often recommend them to my personal contacts and clients.
Emily TylerEmily Tyler
13:08 16 Oct 18
Would highly recommend Mark & the team not only for hiring their Arcade Machines but for their event planning and theming too which cannot be faulted!